Create the matter
Capture payer, claim volume, asserted exposure, deadline and case stage.
Create the matter, send your provider client one guided intake link, and start with claims, findings, rebuttal history, enrollment issues, evidence gaps, deadlines and exposure already organized into a case.
The attorney product is designed around the work that happens before substantive legal analysis: getting the provider’s case facts, claim universe and evidence into a form counsel can actually use.
Capture payer, claim volume, asserted exposure, deadline and case stage.
The provider identifies every document source and supplies permitted records through one linked intake.
Heaude connects evidence to affected claims and payer findings while preserving provenance and gaps.
Counsel sees claim outcomes, changed findings, evidence needs, enrollment timing and exposure.
Legal interpretation, advice and strategy remain exclusively subject to attorney review and decision.
The attorney workspace now preserves the records request, $64,733 initial demand, direct and extrapolated components, provider rebuttal, later 30-line review and later enrollment-related figures as separate source stages. Counsel receives the conflicts and missing links without an automated conclusion.
The case fee is the same whichever party starts it. Attorneys can use the workspace directly, invite a provider to complete intake, or accept a provider invitation.
Fixed per-case tiers based on asserted exposure. Provider and counsel access included.
No second case fee when counsel originates the matter or joins a provider-started case.
Heaude can create an unclaimed basic profile from verified public professional information. No endorsement or affiliation is implied. After verification, the attorney can claim the profile, add practice details and use an Heaude provider-intake link.
Heaude structures the factual and evidence workflow. Legal strategy, legal conclusions and advice remain with counsel.
No. The product model is one fixed case fee based on the payer's asserted exposure, regardless of whether the provider or attorney originates the matter.
No for directory/self-selection, invitations and up to three initial participating-attorney introductions. Attorneys are independent professionals. A future optional human Match Concierge may carry a disclosed $195–$295 flat fee. Legal fees are contracted and paid directly between provider and attorney.
No. The sequence is Invitation sent → Conflict check pending → Engagement confirmed → Provider grants access. Heaude does not itself create an attorney-client relationship; engagement remains subject to the parties’ agreement and applicable professional rules.
Yes. Create the matter, copy its structured intake link and send it through your usual client communication channel. Automated email delivery is not yet available.
Counsel-only notes are separated from provider-facing summaries. Counsel chooses what is communicated to the provider.
Yes. The sample workspace uses a redacted Anthem claim-review structure with no patient or member identifiers.